Refund policy

We accept returns within 30 days of delivery, provided the item is unused and in its original condition. We will refund the full order amount, excluding any original shipping costs (if applicable). Customers are responsible for the return shipping costs.

To initiate a return, please contact us at info@metalurges.com.au with your order number and reason for the return.

In the event that your order arrives damaged, please email us as soon as possible at info@metalurges.com.au with your order number and a photograph of the item's condition. We will assess the situation and work towards a satisfactory resolution.

If you have any further questions, please do not hesitate to contact us at info@metalurges.com.au.