Free jewellery repair offer terms and conditions

  • Metal Urges will decide when the free jewellery repair offer ends. At this stage the offer ends at 12am 25 June 2020.
  • Metal Urges reserves the right to extend the offer and amend or change these terms and conditions at any time, and without notice, at its absolute discretion.
  • Free jewellery repairs will be taken in by appointment only. No walk in clients will be offered free repairs unless they have an appointment.
  • Free jewellery repairs will only be performed for clients on the VIP client list. If you are not already, you will need to complete a short online form.
  • Jewellery repairs are for clients only and no trade enquirers will be accepted.
  • Each job will be carefully quoted and only repairs under $300AUD will be performed free of charge. Metal Urges, at its absolute discretion, may invite a client to pay the difference on larger repairs. Multiple repairs will be considered on a case by case basis...these will only be provided free of charge up to a total full price of $300.
  • Each client responding to the free repair offer will only be eligible once and up to a value of $300 once.
  • No material, gem, metal or otherwise will be included as part of the free offer. These must be paid for separately by the client.
  • No warranty will be offered on jewellery repairs provided free of charge. All free repairs are carried out on an “all care and no responsibility” basis.
  • No correspondence will be entered into.